{"id":233,"date":"2025-08-14T03:00:45","date_gmt":"2025-08-14T03:00:45","guid":{"rendered":"https:\/\/thuvienso.thaisonsoft.com.vn\/?p=233"},"modified":"2026-03-30T03:06:23","modified_gmt":"2026-03-30T03:06:23","slug":"he-sinh-thai-phan-mem-quan-ly-va-dieu-hanh-tour-du-lich-da-nen-tang","status":"publish","type":"post","link":"https:\/\/thuvienso.thaisonsoft.com.vn\/?p=233","title":{"rendered":"H\u1ec6 SINH TH\u00c1I PH\u1ea6N M\u1ec0M QU\u1ea2N L\u00dd V\u00c0 \u0110I\u1ec0U H\u00c0NH TOUR DU L\u1ecaCH \u0110A N\u1ec0N T\u1ea2NG"},"content":{"rendered":"

PH\u1ea6N 1: \u1ee8NG D\u1ee4NG DI \u0110\u1ed8NG \u00a0& C\u1ed4NG WEBSITE D\u00c0NH CHO \u0110\u1ea0I L\u00dd<\/b><\/h1>\n

C\u00e1c t\u00ednh n\u0103ng n\u1ed5i b\u1eadt d\u00e0nh cho \u0110\u1ea1i l\u00fd\u00a0<\/b><\/em><\/h2>\n

1. Tra c\u1ee9u v\u00e0 T\u00ecm ki\u1ebfm Tour th\u00f4ng minh<\/b><\/p>\n

Truy c\u1eadp kho tour \u0111a d\u1ea1ng v\u1edbi \u0111\u1ea7y \u0111\u1ee7 h\u00ecnh \u1ea3nh, l\u1ecbch tr\u00ecnh, ch\u00ednh s\u00e1ch gi\u00e1. B\u1ed9 l\u1ecdc th\u00f4ng minh (theo ng\u00e0y, \u0111i\u1ec3m \u0111\u1ebfn, m\u1ee9c gi\u00e1) gi\u00fap \u0111\u1ea1i l\u00fd t\u00ecm \u0111\u00fang nhu c\u1ea7u c\u1ee7a kh\u00e1ch ch\u1ec9 trong v\u00e0i gi\u00e2y.<\/p>\n

\"\"<\/p>\n

2. Quy tr\u00ecnh \u0110\u1eb7t ch\u1ed7 m\u01b0\u1ee3t m\u00e0<\/b><\/p>\n

Form \u0111i\u1ec1n th\u00f4ng tin t\u1ed1i \u01b0u h\u00f3a. Tr\u00ean n\u1ec1n t\u1ea3ng Web, \u0111\u1ea1i l\u00fd c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng copy\/paste danh s\u00e1ch \u0111o\u00e0n \u0111\u00f4ng ng\u01b0\u1eddi (excel), h\u1ed7 tr\u1ee3 ch\u1ed1t \u0111\u01a1n, gi\u1eef ch\u1ed7 v\u00e0 ghi ch\u00fa y\u00eau c\u1ea7u \u0111\u1eb7c bi\u1ec7t c\u1ef1c k\u1ef3 nhanh ch\u00f3ng.<\/p>\n

\"\"<\/p>\n

3. Qu\u1ea3n l\u00fd Danh s\u00e1ch \u0110\u01a1n h\u00e0ng<\/b><\/p>\n

Theo d\u00f5i to\u00e0n b\u1ed9 l\u1ecbch s\u1eed booking. Ph\u00e2n lo\u1ea1i r\u00f5 r\u00e0ng tr\u1ea1ng th\u00e1i t\u1eebng \u0111\u01a1n (\u0110ang ch\u1edd, \u0110\u00e3 x\u00e1c nh\u1eadn, \u0110\u00e3 h\u1ee7y, \u0110\u00e3 thanh to\u00e1n) \u0111\u1ec3 \u0111\u1ea1i l\u00fd ch\u1ee7 \u0111\u1ed9ng th\u00f4ng b\u00e1o cho kh\u00e1ch.<\/p>\n

\"\"<\/p>\n

4. Qu\u1ea3n l\u00fd H\u1ed3 s\u01a1 v\u00e0 T\u00e0i ch\u00ednh c\u00e1 nh\u00e2n<\/b><\/p>\n

N\u01a1i \u0111\u1ea1i l\u00fd c\u1eadp nh\u1eadt th\u00f4ng tin t\u00e0i kho\u1ea3n, v\u00ed \u0111i\u1ec7n t\u1eed\/ng\u00e2n h\u00e0ng nh\u1eadn hoa h\u1ed3ng v\u00e0 theo d\u00f5i c\u00e1c th\u00f4ng b\u00e1o, ch\u00ednh s\u00e1ch m\u1edbi nh\u1ea5t t\u1eeb T\u1ed5ng c\u00f4ng ty.<\/p>\n

\"\"<\/p>\n

C\u00e1c t\u00ednh n\u0103ng n\u00e2ng cao d\u00e0nh cho \u0110\u1ea1i l\u00fd\u00a0<\/b><\/em><\/h2>\n

1. B\u1ea3ng \u0111i\u1ec1u khi\u1ec3n B\u00e1o c\u00e1o Doanh thu<\/b><\/p>\n

Cung c\u1ea5p bi\u1ec3u \u0111\u1ed3 tr\u1ef1c quan th\u1ed1ng k\u00ea s\u1ed1 l\u01b0\u1ee3ng booking, doanh thu v\u00e0 hoa h\u1ed3ng theo th\u1eddi gian th\u1ef1c. N\u1ec1n t\u1ea3ng Web h\u1ed7 tr\u1ee3 xu\u1ea5t file b\u00e1o c\u00e1o Excel\/PDF \u0111\u1ec3 \u0111\u1ea1i l\u00fd t\u1ef1 qu\u1ea3n l\u00fd s\u1ed5 s\u00e1ch.<\/p>\n

\"\"<\/p>\n

2. H\u1ec7 th\u1ed1ng Qu\u1ea3n l\u00fd \u0110\u1ea1i l\u00fd c\u1ea5p d\u01b0\u1edbi
\n<\/b>\u00a0C\u00f4ng c\u1ee5 \u0111\u1eafc l\u1ef1c cho c\u00e1c \u0110\u1ea1i l\u00fd t\u1ed5ng m\u1edf r\u1ed9ng m\u1ea1ng l\u01b0\u1edbi. Cho ph\u00e9p theo d\u00f5i danh s\u00e1ch c\u1ed9ng t\u00e1c vi\u00ean tuy\u1ebfn d\u01b0\u1edbi, ki\u1ec3m so\u00e1t booking v\u00e0 chia s\u1ebb hoa h\u1ed3ng t\u1ef1 \u0111\u1ed9ng.<\/p>\n

PH\u1ea6N 2: H\u1ec6 TH\u1ed0NG QU\u1ea2N L\u00dd N\u1ed8I B\u1ed8 CRM\u00a0<\/b><\/h1>\n

C\u00e1c t\u00ednh n\u0103ng n\u1ed5i b\u1eadt c\u1ee7a H\u1ec7 th\u1ed1ng CRM N\u1ed9i b\u1ed9<\/b><\/em><\/h2>\n

1. Qu\u1ea3n l\u00fd Tour t\u1eadp trung<\/b><\/p>\n

\u00a0Kho d\u1eef li\u1ec7u g\u1ed1c c\u1ee7a doanh nghi\u1ec7p. N\u01a1i kh\u1edfi t\u1ea1o, c\u1eadp nh\u1eadt l\u1ecbch tr\u00ecnh, ch\u00ednh s\u00e1ch gi\u00e1, s\u1ed1 l\u01b0\u1ee3ng ch\u1ed7 tr\u1ed1ng. M\u1ecdi thay \u0111\u1ed5i \u1edf \u0111\u00e2y s\u1ebd l\u1eadp t\u1ee9c \u0111\u1ed3ng b\u1ed9 (Real-time) xu\u1ed1ng Web v\u00e0 App c\u1ee7a to\u00e0n b\u1ed9 \u0110\u1ea1i l\u00fd.<\/p>\n

C\u00f4ng c\u1ee5 ph\u00e2n c\u00f4ng nhi\u1ec7m v\u1ee5 chi ti\u1ebft cho H\u01b0\u1edbng d\u1eabn vi\u00ean, T\u00e0i x\u1ebf, \u0111i\u1ec1u ph\u1ed1i nh\u00e0 xe, nh\u00e0 h\u00e0ng, kh\u00e1ch s\u1ea1n. Theo d\u00f5i ti\u1ebfn \u0111\u1ed9 ch\u1ea1y tour th\u1ef1c t\u1ebf \u0111\u1ec3 x\u1eed l\u00fd k\u1ecbp th\u1eddi c\u00e1c ph\u00e1t sinh.<\/p>\n

\"\"<\/b><\/p>\n

2. Qu\u1ea3n l\u00fd Kh\u00e1ch h\u00e0ng\u00a0<\/b><\/p>\n

L\u01b0u tr\u1eef to\u00e0n b\u1ed9 d\u1eef li\u1ec7u, l\u1ecbch s\u1eed \u0111i tour, th\u00f3i quen v\u00e0 s\u1edf th\u00edch c\u1ee7a kh\u00e1ch h\u00e0ng t\u1eeb m\u1ecdi ngu\u1ed3n \u0111\u1ed5 v\u1ec1. Tr\u1ee3 th\u1ee7 \u0111\u1eafc l\u1ef1c \u0111\u1ec3 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u00e0 ch\u1ea1y c\u00e1c chi\u1ebfn d\u1ecbch Marketing (Remarketing).<\/p>\n

\"\"<\/p>\n

3. Qu\u1ea3n l\u00fd Nh\u00e2n s\u1ef1<\/b><\/p>\n

\u00a0S\u1ed1 h\u00f3a h\u1ed3 s\u01a1 nh\u00e2n vi\u00ean, ph\u00e2n ca tr\u1ef1c, theo d\u00f5i hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c (KPI) c\u1ee7a t\u1eebng b\u1ed9 ph\u1eadn (T\u01b0 v\u1ea5n, \u0110i\u1ec1u h\u00e0nh, K\u1ebf to\u00e1n…) v\u00e0 h\u1ed7 tr\u1ee3 t\u00ednh l\u01b0\u01a1ng, th\u01b0\u1edfng.<\/p>\n

\"\"<\/p>\n

C\u00e1c t\u00ednh n\u0103ng n\u00e2ng cao c\u1ee7a H\u1ec7 th\u1ed1ng CRM N\u1ed9i b\u1ed9<\/b><\/p>\n

1. Qu\u1ea3n l\u00fd Thu – Chi<\/b><\/p>\n

H\u1ec7 th\u1ed1ng k\u1ebf to\u00e1n n\u1ed9i b\u1ed9 gi\u00fap ki\u1ec3m so\u00e1t ch\u1eb7t ch\u1ebd d\u00f2ng ti\u1ec1n: Doanh thu b\u00e1n tour, chi ph\u00ed tr\u1ea3 \u0111\u1ed1i t\u00e1c (land tour, v\u00e9 m\u00e1y bay), t\u00ednh to\u00e1n v\u00e0 \u0111\u1ed1i so\u00e1t hoa h\u1ed3ng t\u1ef1 \u0111\u1ed9ng cho \u0111\u1ea1i l\u00fd, xu\u1ea5t b\u00e1o c\u00e1o l\u1ee3i nhu\u1eadn chi ti\u1ebft.
\n\"\"<\/p>\n

2. Thi\u1ebft l\u1eadp Ph\u00e2n quy\u1ec1n t\u00f9y bi\u1ebfn<\/b><\/p>\n

T\u00ednh n\u0103ng b\u1ea3o m\u1eadt c\u1ea5p cao, cho ph\u00e9p Gi\u00e1m \u0111\u1ed1c ph\u00e2n chia quy\u1ec1n h\u1ea1n truy c\u1eadp d\u1eef li\u1ec7u c\u1ef1c k\u1ef3 chi ti\u1ebft theo t\u1eebng ph\u00f2ng ban, t\u1eebng c\u1ea5p b\u1eadc (V\u00ed d\u1ee5: K\u1ebf to\u00e1n ch\u1ec9 xem d\u00f2ng ti\u1ec1n, \u0110i\u1ec1u h\u00e0nh ch\u1ec9 xem danh s\u00e1ch \u0111\u1ed1i t\u00e1c), \u0111\u1ea3m b\u1ea3o an to\u00e0n th\u00f4ng tin tuy\u1ec7t \u0111\u1ed1i.<\/p>\n

\"\"<\/p>\n

Phi\u00ean b\u1ea3n tr\u1ea3i nghi\u1ec7m<\/strong><\/em><\/h3>\n

Qu\u00fd kh\u00e1ch c\u00f3 th\u1ec3 tham kh\u1ea3o v\u00e0 tr\u1ea3i nghi\u1ec7m phi\u00ean b\u1ea3n th\u1eed nghi\u1ec7m c\u1ee7a s\u1ea3n ph\u1ea9m t\u1ea1i:<\/p>\n

Giao di\u1ec7n \u1ee9ng d\u1ee5ng: \u1ee8ng d\u1ee5ng<\/a><\/p>\n

Giao di\u1ec7n website: Website<\/a><\/p>\n

Giao di\u1ec7n CRM qu\u1ea3n tr\u1ecb: CRM qu\u1ea3n tr\u1ecb<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

PH\u1ea6N 1: \u1ee8NG D\u1ee4NG DI \u0110\u1ed8NG \u00a0& C\u1ed4NG WEBSITE D\u00c0NH CHO \u0110\u1ea0I L\u00dd C\u00e1c t\u00ednh n\u0103ng n\u1ed5i b\u1eadt d\u00e0nh cho \u0110\u1ea1i l\u00fd\u00a0 1. Tra c\u1ee9u v\u00e0 T\u00ecm ki\u1ebfm Tour th\u00f4ng minh Truy c\u1eadp kho tour \u0111a d\u1ea1ng v\u1edbi \u0111\u1ea7y \u0111\u1ee7 h\u00ecnh \u1ea3nh, l\u1ecbch tr\u00ecnh, ch\u00ednh s\u00e1ch gi\u00e1. B\u1ed9 l\u1ecdc th\u00f4ng minh (theo ng\u00e0y, \u0111i\u1ec3m \u0111\u1ebfn, […]\n","protected":false},"author":1,"featured_media":237,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18],"tags":[],"class_list":["post-233","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-du-an-danh-cho-doanh-nghiep-vua-va-nho"],"_links":{"self":[{"href":"https:\/\/thuvienso.thaisonsoft.com.vn\/index.php?rest_route=\/wp\/v2\/posts\/233","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thuvienso.thaisonsoft.com.vn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/thuvienso.thaisonsoft.com.vn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/thuvienso.thaisonsoft.com.vn\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thuvienso.thaisonsoft.com.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=233"}],"version-history":[{"count":3,"href":"https:\/\/thuvienso.thaisonsoft.com.vn\/index.php?rest_route=\/wp\/v2\/posts\/233\/revisions"}],"predecessor-version":[{"id":251,"href":"https:\/\/thuvienso.thaisonsoft.com.vn\/index.php?rest_route=\/wp\/v2\/posts\/233\/revisions\/251"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/thuvienso.thaisonsoft.com.vn\/index.php?rest_route=\/wp\/v2\/media\/237"}],"wp:attachment":[{"href":"https:\/\/thuvienso.thaisonsoft.com.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=233"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/thuvienso.thaisonsoft.com.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=233"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/thuvienso.thaisonsoft.com.vn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=233"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}